Use devxpe's TeamViewer tools to help our support team set up your system, provide training or troubleshoot issues over an internet connection.
A lightweight tool to start a support session with our team. Run it on your device and follow the support agent's instructions to connect.
An installed tool for devices or servers that need ongoing assistance. Our team coordinates its setup according to the agreed access permissions.
Choose QuickSupport, or the Host tool if our team asks you to install it.
Open the tool on your device and contact our team to arrange the support session.
Share the session connection details with the support agent when requested, and explain the issue you need help with.
Include your organization's name and a short description of the issue so we can help you choose the next step.
QuickSupport is suitable for starting a help session when needed. Host is installed and configured for device access according to the settings and permissions agreed with our team.
Yes. The device receiving remote support needs an internet connection.
Contact support with your device's operating system and the message shown so the team can advise you.
